Do Your e-call

What Kind of Equipment Do I Need?

You may need an Internet connection, and, for many types of VoIP calls, you need a broadband Internet connection. For information on broadband Internet connections, visit www.fcc.gov/cgb/broadband.html.
Depending on the VoIP service you purchase, you may need a computer, a special VoIP telephone, or a regular telephone with an adapter. If you are calling a regular telephone number, the person you are calling does not need any special equipment, just a telephone.

How Do I Use My VoIP Service?

If you use a VoIP telephone or regular telephone, you place and receive calls much like you do with regular telephone service. If you use VoIP with your computer, a telephone icon usually appears on your computer screen. Clicking the icon allows you to dial numbers from a pad, or dial a call by clicking on a contact’s pre-programmed name and number. You will then hear a ring just like any other call. Computer-based VoIP services have a variety of ways for notifying you that you have an incoming call.